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Accessibility

Accessibility Statement

Last updated: July 4th, 2026

Vault Aroma, operated by Vault Aroma Vanta Inc., is committed to providing an accessible and inclusive experience for all visitors to vaultaroma.ca. We strive to ensure that our website and digital services are usable by as many people as possible, regardless of ability or technology.

1. Our Commitment

We are actively working to improve the accessibility and usability of our Site in accordance with generally recognized accessibility standards and best practices.

Our goal is to provide a website that is:

  • Clear and easy to navigate

  • Compatible with commonly used assistive technologies

  • Accessible across modern browsers and devices

2. Accessibility Standards

Vault Aroma endeavors to align with applicable accessibility guidelines, including the Web Content Accessibility Guidelines (WCAG), where reasonably practicable.

Accessibility is an ongoing process, and we recognize that some areas of the Site may require improvement over time.

3. Assistive Technology Compatibility

We aim to support accessibility tools such as:

  • Screen readers

  • Keyboard navigation

  • Browser zoom and text resizing

  • Modern assistive software and devices

Due to the wide range of assistive technologies available, we cannot guarantee compatibility with all tools or configurations.

4. Ongoing Improvements

We continually review and update our Site to improve accessibility, including:

  • Evaluating new content and features

  • Addressing usability issues as they are identified

  • Making reasonable enhancements based on feedback

Accessibility considerations are integrated into our development and content practices where feasible.

5. Limitations

While we strive to provide an accessible experience, certain content or third-party integrations may not be fully accessible at all times.

Vault Aroma does not guarantee that the Site will be accessible in all circumstances or compatible with every assistive technology, browser, or device.

6. Feedback & Assistance

If you experience difficulty accessing any part of our Site or require assistance using vaultaroma.ca, we encourage you to contact us.

We will make reasonable efforts to address accessibility concerns, provide information in an accessible manner where possible, and offer support with accessing our products or services.

7. Order Assistance & Alternative Access

Customers who experience difficulty accessing the Site, navigating product information, or completing an order online may contact Vault Aroma for assistance.

Where reasonably possible, we may provide support by email or another suitable communication method to help customers access information, understand available products, or complete their purchase.

For security and privacy reasons, Vault Aroma may not be able to accept payment information or process certain transactions outside of our secure checkout system.

Assistance is provided during business days and is subject to availability, verification, and operational limitations.

8. Contact Information

For accessibility-related inquiries or feedback:

Vault Aroma, operated by Vault Aroma Vanta Inc.
Email: info@vaultaroma.ca
Toronto, Ontario, Canada